ALIGN in Action


Following are a few examples of how the Wilson Elser ALIGN methodology helps us to better serve our clients:

Wilson Elser is committed to providing our clients with consistent, efficient and predictable legal services by using project management and process improvement techniques at the individual case level and throughout the entire client experience.

  • We implemented a program for a client by integrating software, processes and optimal staffing models to more efficiently handle and report on their high-volume book of business.
  • We combined client information with our own to better understand the relationship between legal costs and variables such as injury severity, exposure, venue and litigation phases, and determined the best alternatives to make informed business decisions on future cases.
  • We devised and conducted staffing analysis for several clients, comparing timekeeper level usage at various phases of the litigation process. We constructed comprehensive process maps to better understand the drivers of legal costs, improve workflow and case handling efficiency, and ensure guideline compliance.