How ALIGN Works

     
       

ALIGN at the Case Level

Legal Project Management’s application is most obvious at the individual case level.

  • Scoping: Early discussions with the client help us understand their needs, confirm goals and objectives, and ensure that everyone is on the same page.
  • Planning: Strategic planning identifies key activities, staffing and timetables.
  • Budgeting: Projected work effort and expenses are identified for the related scope of work.
  • Execution: Cases are managed to plan and budget. Changes in plans are addressed proactively.
  • Closure: Client feedback is solicited through wrap-up discussions and leveraged for use in future engagements.

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ALIGN at the Client Program Level

When clients look to Wilson Elser to handle a portfolio of cases, ALIGN brings discipline and efficiency to the process. Our approach is informed by a comprehensive understanding of each client’s business model, risk appetite and other distinct needs. 

  • Managing to client metrics: We uncover troublesome trends before they become performance issues and encourage behaviors that positively influence key metrics.
  • Developing program-level staffing models: We use best practices in designing effective staffing models that align with distinct matter types.
  • Employing process-improvement techniques: We use data and experience to create new processes or improve existing ones.
  • Managing project benchmarks: We continually evaluate progress against benchmarks to help ensure completion on time and on budget.
  • Supporting alternative fee arrangements: We encourage alternative pricing options where appropriate and customize them to meet our clients’ needs.

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ALIGN at the Firm Level

We combine innovative approaches to legal service delivery with process improvement techniques to ensure consistency in our clients’ service experience. 

  • Process mapping: We detail and understand each part of the process to better manage resources, reduce costs and optimize work effort.
  • Best practices: We identify and implement practices that increase the likelihood of favorable outcomes.
  • The firm’s experience: We draw on relevant experience and skill sets across offices and practices to provide superior services.


Read more about ALIGN in action

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