How ALIGN Works


ALIGN at the Case Level

Legal Project Management’s application is most obvious at the individual case level.

  • Scoping: Early discussions with the client help us understand their needs, confirm goals and objectives, and ensure that everyone is on the same page.
  • Planning: Strategic planning identifies key activities, staffing and timetables.
  • Budgeting: Projected work effort and expenses are identified for the related scope of work.
  • Execution: Cases are managed to plan and budget. Changes in plans are addressed proactively.
  • Closure: Client feedback is solicited through wrap-up discussions and leveraged for use in future engagements.


ALIGN at the Client Program Level

When clients look to Wilson Elser to handle a portfolio of cases, ALIGN brings discipline and efficiency to the process. Our approach is informed by a comprehensive understanding of each client’s business model, risk appetite and other distinct needs. 

  • Managing to client metrics: We uncover troublesome trends before they become performance issues and encourage behaviors that positively influence key metrics.
  • Developing program-level staffing models: We use best practices in designing effective staffing models that align with distinct matter types.
  • Employing process-improvement techniques: We use data and experience to create new processes or improve existing ones.
  • Managing project benchmarks: We continually evaluate progress against benchmarks to help ensure completion on time and on budget.
  • Supporting alternative fee arrangements: We encourage alternative pricing options where appropriate and customize them to meet our clients’ needs.


ALIGN at the Firm Level

We combine innovative approaches to legal service delivery with process improvement techniques to ensure consistency in our clients’ service experience. 

  • Process mapping: We detail and understand each part of the process to better manage resources, reduce costs and optimize work effort.
  • Best practices: We identify and implement practices that increase the likelihood of favorable outcomes.
  • The firm’s experience: We draw on relevant experience and skill sets across offices and practices to provide superior services.

Read more about ALIGN in action