Alicia Silver Santocki Partner

     

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Alicia Silver Santocki serves as coordinating claim and litigation management counsel and coverage and monitoring counsel for carriers based in the United States, Bermuda and London. She has extensive experience handling claims, monitoring litigation, and implementing and executing quality assurance processes on behalf of insurers in connection with a broad range of specialty and professional lines programs, including D&O, financial institutions, EPL, E&O, A&E, LPL and community banks. To address those cases that involve cybersecurity and data privacy issues, Alicia handles coverage involving data breach, violations of privacy rights, technology errors and omissions, web-based media issues, and consumer protection violations.

In addition, Alicia has direct litigation experience defending employers in employment claims before the U.S. Equal Employment Opportunity Commission and other venues. Alicia also worked with the New York City Law Department Office of the Corporation Counsel litigating matters on behalf of the City of New York.

Areas of Focus

Claim and Litigation Management Counsel
Alicia serves as national coordinating counsel, providing claim litigation management services on behalf of U.S.- and London-based carriers. She is the single point of contact for claims professionals seeking counsel, helping to determine the specific scope of services they require and the attorneys who can best serve each carrier’s needs. In this role, Alicia oversees all aspects of claims management, including responsibility for the Wilson Elser team and implementation of the firm’s processes that drive the efficient and cost-effective delivery of these services.

Coverage and Monitoring Counsel, Professional Liability Programs
In the complex professional liability marketplace, Alicia provides her clients with a considerable advantage. Drawing on her experience with the Prudential Securities institutional sales government bonds trading desk, Alicia frequently serves as claims and/or coverage counsel in the Professional Lines arena for insurance programs originating in the U.S., Bermuda and London markets, with insureds ranging from large public companies to mid-size franchisees and nonprofits. Alicia has supervised and handled claims for insurers, providing early assessment and prompt and professional communications with clients, brokers, insureds and defense counsel. Alicia has extensive lawyers’ professional liability (LPL) experience, as well as with Professional Lines insurers and involvement in monitoring securities class actions, shareholder derivative actions and commercial litigation involving financial services organizations.

Program Management And Professional Liability
As a member of Wilson Elser’s Program Management dedicated practice area, Alicia evaluates and investigates claims, offers opinions on coverage, issues coverage positions, retains and manages counsel for insureds, budgets and manages litigation expenses, and makes reserve recommendations. Her accomplished negotiating skills provide leverage and enhance cost effective resolution of claims. She leverages the firm’s claim management system to generate a fully customizable bordereau tailored to each client’s needs.