Shannon L. Santos Partner




Shannon Santos handles a diverse range of matters on behalf of insurers, including coverage and extra-contractual litigation, coverage advice and defense of insurers. Shannon has had numerous summary judgment awards in her clients’ favor and affirmed by the California Court of Appeal and Ninth Circuit Court of Appeals. 

In 2019, Shannon spent the summer completing a secondment with the claims adjustment team of a syndicate of Certain Underwriters at Lloyd’s, London. The secondment provided Shannon with hands-on experience with day-to-day claims handling issues, providing a unique opportunity to assist with her clients’ needs and learn about the field from a practical perspective. She also routinely provides training to insurers and claims agents, including fulfilling certification requirements for California Regulations on claims handling and settlement practices.

Shannon acts as the Los Angeles office representative on Wilson Elser’s Pro Bono Committee and spends a significant amount of time handling pro bono matters, including adoptions of children in the foster care system. She also has served as a representative for the firm’s Women Attorneys Valued & Empowered (WAVE) Committee and acted as a mentor to multiple attorneys in the office as part of that work. 

Areas of Focus

Insurance Coverage
Shannon’s practice emphasizes third-party liability and first-party commercial and personal claims for large domestic and international primary and excess insurers. She litigates in state and federal court, primarily in California with additional coverage work in Georgia, Nevada, New Mexico, Pennsylvania and Washington. She has substantial experience with the industry and is familiar with a wide range of liability policies and claims. Shannon has handled a variety of coverage matters involving high-value claims for personal and advertising injury, wrongful death, construction defect, property, workers’ compensation under CGL, E&O, D&O, and homeowners’ policies.

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