Current Opportunities


IT Senior Systems Analyst (Windows Technology)

12/7/18 | New York, NY

Wilson Elser's Downtown office at 125 Broad Street is currently seeking a Systems Senior Analyst (Windows-based Technology).

The Systems Senior Analyst will be primarily responsible for the firm's Windows-based servers and technology environment servicing 1,500 users across 35 offices. The ideal candidate will have hands-on technical expertise with the operation, monitoring, maintenance, installation, and configuration of Microsoft Windows, Active Directory, and Exchange 2010 (and above) servers. This individual will possess the ability to participate in the planning and implementation of policies and procedures required to achieve high availability, optimal performance, and future technology thought leadership. 

The Firm
Wilson Elser is a full-service and leading defense litigation law firm who faithfully serves our clients with nearly 800 attorneys, across 35 offices in the United States and one in London. Founded in 1978, we ranks among the top 200 law firms identified by The American Lawyer and is included in the top 50 of The National Law Journal's survey of the nation's largest law firms.

The Position


  • Expert level proficiency, hands-on expertise managing/upgrading/securing mid- to large scale Windows 2008/2012 and above servers environments
  • Highly proficient, hands-on expertise managing/upgrading/securing complex Active Directory environments
  • High proficiency, hands-on expertise managing/upgrading/securing mid-size (or larger) Microsoft Exchange 2010 and above messaging environments
  • Proficient, hands-on experience administering VMWare vSphere/ESX and Citrix XenApp/XenDesktop virtualization technologies
  • Proficient, hands-on experience leveraging Cisco IronPort Email Security technology to secure a production messaging environment, a plus
  • Proficient, hands-on experience leveraging MobileIron MDM to manage and secure end-user mobile devices, a plus
  • Familiar with SCCM to package/patch/report operating systems, a plus
  • Intermediate hands-on proficiency with SAN technology, such as HPE 3PAR all flash storage, a plus
  • A demonstrated ability to establish, follow, and document technology builds, best practices, and standards
  • Strong written, verbal communication and presentation capabilities, a plus
  • Must have customer care experience
  • 4+ year's technical experience supporting large infrastructures
  • Flexibility to work extended hours, nights, weekends and participate in a rotating on-call schedule
  • Bachelor's degree from an accredited university or proven equivalent work experience
  • Microsoft Certifications & ITIL Certified, a plus


  • Manage all aspects of the firms Microsoft-driven infrastructure lifecycle, including dependent and integrated technologies
  • Manage, troubleshoot, and remediate Active Directory group policy and Exchange messaging related incidents and problems
  • Review/Monitor performance of enterprise applications and software to determine overall health
  • Manage Exchange database(s), antivirus applications, messaging filtering, and error logs
  • Work closely with vendors to resolve issues that have been escalated for third-level support
  • Research, recommend and implement additional systems in order to improve performance and stability
  • Stay current with trends surrounding Microsoft solutions including, not limited to, identity management, messaging, and security best practices and new technologies
  • Perform all routine administration and maintenance, including patching, applying security updates, and disaster recovery of systems
  • Create and maintain documentation related to installations and configurations
  • Adhere to ITIL service management principles as well as corporate policies
  • Act as the second- and third-level escalation point for Support Desk and Desktop Support personnel
  • Participate in daily team activities and communicate effectively
  • Address "System Outage" events (affecting multiple people, not individuals) in a timely and efficient manner

Why Should You Apply?

  • Excellent Benefits 
  • Generous PTO plan 
  • Excellent growth and advancement opportunities 
  • Corporate Discount Plans

Wilson Elser is a firm who focuses our commitment to both our clients and you! Please consider joining our team by applying online.

We are committed to cultivating an environment that embraces and promotes diversity as a fundamental value. We are an Equal Opportunity Employer; Minorities and Women are encouraged to apply.





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