Richard W. Boone Jr. (Partner-New York, NY) will offer a practical roadmap for drafting coverage letters that clearly articulate the insurer's position, comply with regulatory requirements, preserve defenses, and withstand judicial scrutiny. Designed for both insurance professionals and coverage attorneys, Richard’s presentation will draw on real-world claims-handling experience and case law from multiple jurisdictions to address common pitfalls that lead to waiver, estoppel, and bad-faith exposure. Attendees will learn how to conduct a thorough coverage analysis, from insuring agreements through exclusions, conditions, and endorsements, and how to produce clear, persuasive, and defensible coverage correspondence that serves both the insurer's interests and the insured's right to a good-faith coverage determination.