Joseph Baiocco (Partner-White Plains, NY) will present “Zero Tolerance” at Captive Resources and Cottingham Butler’s Captive Connections Conference in Nashville, Tennessee, held on April 16-17, 2025. Joe addresses how trucking captives can improve safety and risk control methods and become more actively involved in claims administration, considering escalating false insurance claims. Joe provides practical advice on how transportation captives should handle and defend staged accident cases. Other topics discussed include determining the difference between fraud and exaggeration in accident claims and how to effectively conduct a team approach to rapid response and early investigation.