Madonna Herman (Partner-San Francisco, CA) successfully defended three real estate agents and their broker against 19 alleged ethics violations in a two-day hearing before a three-member panel representing a California city’s Association of Realtors. The claims were brought by disgruntled residential real estate sellers, who are also licensed realtors. After considering the claims, the panel determined that one agent should have provided the sellers with an additional document during escrow. As a result, the only penalty imposed was that the agent complete two online courses. All other claims were defeated, with no further disciplinary action imposed.