Joshua Cash (Partner-New York, NY) and David Santana (Associate-New York, NY) secured a unanimous defense verdict in Kings County Supreme Court on behalf of New York City’s only casino in alleged claims of false imprisonment, assault, and battery perpetrated by the security staff. The plaintiff demanded $150,000 for the indignity of having been detained for 15 minutes and 18 seconds and submitted to unsubstantiated threats and assault. The plaintiff was abusing the casino’s rewards program to capitalize on the “free play” feature by using rewards cards belonging to other individuals, insisting he had permission to use the cards, but could not tell the jury who they were or where he got the cards. The casino is operated by a gaming agent for the State of New York’s Lottery Division (which owns and benefits from the revenue from the casino). The gaming agent is always sued as a private actor possessor and operator of the casino. Under the NY State Gaming Commission Rules and Regulations, the gaming agent is authorized to exclude anyone deemed to be engaging in conduct detrimental to the interests of the casino, and to reasonably detain that person to duly process the exclusion. The plaintiff received a lifetime ban and exclusion as a result of his egregious conduct and was detained incident to the exclusion process. The jury was presented with five questions in the verdict sheet regarding the gaming agent’s conduct, all five of which needed to be answered in favor of the agent for it to prevail. The jury deliberated for approximately 22 minutes to answer these five questions against the plaintiff.